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Return Policy

The George Air Conditioning & Solar

Return Policy

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1. Returns and Exchanges:

At The George Air Conditioning & Solar, we strive to provide you with high-quality air conditioning solutions. If you are not completely satisfied with your purchase, we are here to help.

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2. Eligibility:

To be eligible for a return or exchange, please ensure:

  • The item is in its original packaging.

  • The product is unused and in the same condition as received.

  • The return request is initiated within [2] days from the date of delivery.

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3. How to Initiate a Return:

To initiate a return or exchange, please follow these steps:

  • Contact our customer service team at bianca@thegeorge.me within [2] days of receiving your order.

  • Provide your order number and a detailed reason for the return.

  • Our team will guide you through the return process and provide instructions for the return shipment.

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4. Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure the safe return of the product.

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5. Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [10] business days.

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6. Exclusions:

Certain items are non-returnable, including:

  • Products that show signs of use or damage.

  • Items not in their original condition or packaging.

  • Products purchased during promotional events or clearance sales.

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7. Warranty:

Our products come with a [2]-year warranty. If you encounter any issues covered by the warranty, please contact our customer service team for assistance.

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8. Contact Us:

If you have any questions about our return policy, please contact our customer service team at bianca@thegeorge.me or 929290743.

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9. Policy Updates:

The George Air Conditioning & Solar reserves the right to update or modify this return policy at any time without prior notice.

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Thank you for choosing The George Air Conditioning & Solar. Your satisfaction is our priority.

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